Privacy Policy

Last updated: January 2024

Introduction

At Tamkeen Technology ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI automation services.

Information We Collect

Personal Information

  • Name, email address, phone number, and company information
  • Business requirements and project details
  • Communication preferences and contact history

Technical Information

  • IP address, browser type, and device information
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies

AI Service Data

  • Customer interaction data processed by our AI systems
  • Lead information and qualification data
  • Performance metrics and analytics

How We Use Your Information

  • Provide and maintain our AI automation services
  • Communicate with you about our services and support
  • Improve our AI models and service quality
  • Comply with legal and regulatory requirements
  • Protect against fraud and security threats
  • Send marketing communications (with your consent)

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Compliance with Saudi data protection regulations
  • Secure data centers within Saudi Arabia

Data Residency

In accordance with Saudi Arabia's data localization requirements, all personal data of Saudi residents is stored and processed within the Kingdom. We work with certified local data centers to ensure compliance with CITC (Communications and Information Technology Commission) regulations.

Your Rights

Under Saudi privacy laws and regulations, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict processing of your data
  • Data portability
  • Object to processing for marketing purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze website performance. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

Third-Party Services

We may integrate with third-party services (CRMs, analytics tools) to provide our services. These providers are contractually bound to protect your data and comply with applicable privacy laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: yazanak2@gmail.com

Phone: +966 56 103 9331

Address: Riyadh, Saudi Arabia

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.